„It was an absolute pleasure dealing with Marek at BioCouriers. He was very professional and provided us with excellent customer service. Marek responded quickly to our emails and communicated with us and our clinic in London every step of the way. They safely and efficiently transported our embryos . I would highly recommend their services.“
„At the beginning of May 2019, we chose company BioCouriers for transport of our biomaterial. From the beginning of our mail correspondence, we testified to their professional and responsible approach to this delicate service and felt very confident that our shipment will be in good hands. Transport of cells was carried out according to our contract and on time. Altogether, we were pleasantly surprised with high level of treatment and services provided by this company and Mr. Lupac personally; so we can recommend BioCouriers to all potential customers.“
„I would say that you were at all times extremely helpful. You went out of your way to help us ensure transportation happened in a timely way. Your help gave us peace of mind throughout the process.“
"After an international relocation, I relied on BioCouriers to transport my frozen sperm samples to Switzerland. I was understandably anxious but the whole process went really smoothly and fast. After my written authorization, the sending and recipient clinics coordinated everything with BioCouriers without the need for further involvement from my side. Immediately after the transport, Mr Lupac emailed me to confirm that the samples have arrived successfully and also sent me the temperature recording from the trip. Their prices were also very affordable considering the total cost of the IVF procedure.“
„We used BioCouriers services to transport our embryos inside and outside Europe and we are absolutely pleased with the professional and efficient service that has been offered to us. In particular, we appreciated the ongoing updates of the information and the final report which included the container's temperature profile recorded throughout the transport. We chose BioCouriers because we found the contract conditions and procedures very clear and straightforward. We always received answers to our questions on the same day or within a few days. We definitely recommend BioCouriers service!“
"We were looking to ship our only embryo from the UK to Georgia. Having instructed another shipping company, we got nowhere. After a while, we re-instructed BioCouriers and Marek was in charge of the shipment. We found Marek quite professional from start to end. The clinic where our embryo was stored was very slow however Marek relentlessly chased up the clinic with numerous emails (even contacting the management) to get our embryo released successfully. If it wasn't for Marek we would still be struggling to get the embryo out from the clinic. We highly recommend using Marek and his company for peace of mind."
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